POSITION: HEAD OF OPERATIONS
JOB DESCRIPTION
- Making recommendations related to the hiring, training, and management of on-site restaurant talent, ensuring that we have the right people in place, trained well and inspired daily to delight our customers.
- Lead a team of on-site restaurant managers and chefs, providing a living example of 'inspirational leadership'
- Communicate the company's Fast Food vision and develop team members to their full potential, building a better future for our customer, outlets and team members
- Establish and maintain effective guest and client relationships and maintain mutually beneficial business relationships with clients
- Participate in the new restaurant/client sales and opening process, presenting custom restaurant plans to future clients - strong presentation skills
- Operate outlets to drive profitable growth and exceptional efficiency to create outstanding financial results
- Demonstrate excellence & expertise in the fields of financial management, administration and operations.
- Demonstrate an understanding of the environment of financial planning and investments.
- Demonstrate experience in the management of a team at a professional level.
- Effective, commercial experience in running a business/ business unit/s.
- The minimum required qualification for this position is a relevant tertiary qualification.
- This position requires a minimum of 7 years of increasingly responsible positions and is seeking the next challenge in their career.
- A proven track record of directing and motivating individual management teams to achieve and exceed goals is required.
- The ideal candidate must utilize effective associate management, team building and positive staff communications.
- Strong leadership, hands-on management style, cost controls, budgeting experience is a must.
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