| Jobs in Nigeria: Client Care Officer |
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RESPONSIBILITIES
• A corporate customer care team with focus on sales support (inclusive but not limited to all TPS products), account opening and documentation with the aim of providing a level of service which is of high quality and consistent with the standard of service delivered by other members of the Standard Bank Group.
• Ensure successful after sales service by client services of all solutions delivered to the client
• Maintain a proactive means of identifying customers’ needs and service preferences.
• Risk identification and management – Ability to identify, accurately access and appropriately act on all aspects of risk associated with their specialist area, division and interdependent projects/ areas (including their client base, products, systems and services).
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