HUAWEI TECHNOLOGIES Massive Recruitment for IT Job Vacancies in Nigeria

JOB VACANCY 1: CCOD , Contact Centre

REQUIREMENTS:

• University Degree holder
• More than 3 years experience on resource and workforce management In contact center environment
• Previous management experience in large-sized outsource and multi-lingual contact center operations is an added advantage
• Must have experience in work force planning involving forecasting and scheduling. Knowledge n operating work force tool
• Excellent written and spoken English.

Work location: Nigeria/Ghana
Contact Email: Contact@huawei.com

JOB VACANCY 2:  MIS SPECIALIST, Contact Centre, West Africa

Requirements

• University Degree holder
• More than 3 years management experience in contact center, CRM or service industries
• Must demonstrate good management knowledge and experience on contact center and CRM operations
• Previous management experience in managing outsource and multi-language contact center operations an advantage.
• Must have working knowledge on how to manage at the highest level of productivity, profitability and customer service
• Must have good capability in problem-Solving; respond quickly and effectively to complex service and business issues

Work location: Nigeria/Ghana
Contact Email: Specialist@huawel.com

JOB VACANCY 3: HR SPECIALIST

Requirements

• University Degree holder.
• More than 3 years HR management experience in large organization.
• Demonstrate good experience and knowledge in HR management in contact center environment
• Previous experiences in managing large-sized outsource and a multi-lingual contact center operation is an added advantage
• Excellent written and spoken English

Work location: Nigeria/Ghana
Contact Email: hrspecialist@huawei.com

JOB VACANCY 4: HR & ADMIN MANAGER

Requirement

• University Degree holder
• More than 5 years HR management experience in large organization
• Demonstrate good experience and knowledge on HR management in contact center environment.
• Previous management experience in managing large-sized outsource and multi-language contact center operations an advantage, Excellent written and spoken English.

Contact Email: Rectllitment.@huawe.com
Work location: Nigeria/Ghana

JOB VACANCY 5: QUALITY ASSURANCE SPECIALIST, Contact Centre

Requirements

• University Degree holder
• More than 3 years experience in Contact Center Quality Assurance and Process improvement
• Must demonstrate good knowledge and experience In Quality Management and Process Improvement in contact center operations.
• Previous management experience in managing large sized outsource and multi-language contact center operations an added advantage
• COPC certified and Six-Sigma Black Belt Achiever an advantage
• Excellent written and spoken English

Work Location: Nigeria/Ghana
Contact Email: Quality@huawei.com

JOB VACANCY 6: SITE DIRECTOR, Contact Centre, West Africa

Requirements

• University Degree holder
• More than 5 years Senior Management experience in contact center, CRM or service industries a MUST
• Must demonstrate strong management knowledge and experience on contact center and CRM operations
• Must demonstrate experience in managing large scale contact center of more than 500 seats. Previous management experience in managing outsource and multi-language contact center operations an advantage
• Must have working knowledge on how to manage at the highest level of productivity, profitability and customer service
• Must have good capability in problem solving, respond quickly and effectively to computer service and business issues
• Excellent written and spoken English, French is an advantage

Work Location: Nigeria/Ghana
Contact Email: Seniormanager@huawei.com