HUAWEI TECHNOLOGIES Massive Recruitment for IT Job Vacancies in Nigeria

JOB VACANCY 1: CCOD , Contact Centre

REQUIREMENTS:

• University Degree holder
• More than 3 years experience on resource and workforce management In contact center environment
• Previous management experience in large-sized outsource and multi-lingual contact center operations is an added advantage
• Must have experience in work force planning involving forecasting and scheduling. Knowledge n operating work force tool
• Excellent written and spoken English.

Work location: Nigeria/Ghana
Contact Email: Contact@huawei.com

JOB VACANCY 2:  MIS SPECIALIST, Contact Centre, West Africa

Requirements

• University Degree holder
• More than 3 years management experience in contact center, CRM or service industries
• Must demonstrate good management knowledge and experience on contact center and CRM operations
• Previous management experience in managing outsource and multi-language contact center operations an advantage.
• Must have working knowledge on how to manage at the highest level of productivity, profitability and customer service
• Must have good capability in problem-Solving; respond quickly and effectively to complex service and business issues

Work location: Nigeria/Ghana
Contact Email: Specialist@huawel.com

JOB VACANCY 3: HR SPECIALIST

Requirements

• University Degree holder.
• More than 3 years HR management experience in large organization.
• Demonstrate good experience and knowledge in HR management in contact center environment
• Previous experiences in managing large-sized outsource and a multi-lingual contact center operation is an added advantage
• Excellent written and spoken English

Work location: Nigeria/Ghana
Contact Email: hrspecialist@huawei.com

JOB VACANCY 4: HR & ADMIN MANAGER

Requirement

• University Degree holder
• More than 5 years HR management experience in large organization
• Demonstrate good experience and knowledge on HR management in contact center environment.
• Previous management experience in managing large-sized outsource and multi-language contact center operations an advantage, Excellent written and spoken English.

Contact Email: Rectllitment.@huawe.com
Work location: Nigeria/Ghana

JOB VACANCY 5: QUALITY ASSURANCE SPECIALIST, Contact Centre

Requirements

• University Degree holder
• More than 3 years experience in Contact Center Quality Assurance and Process improvement
• Must demonstrate good knowledge and experience In Quality Management and Process Improvement in contact center operations.
• Previous management experience in managing large sized outsource and multi-language contact center operations an added advantage
• COPC certified and Six-Sigma Black Belt Achiever an advantage
• Excellent written and spoken English

Work Location: Nigeria/Ghana
Contact Email: Quality@huawei.com

JOB VACANCY 6: SITE DIRECTOR, Contact Centre, West Africa

Requirements

• University Degree holder
• More than 5 years Senior Management experience in contact center, CRM or service industries a MUST
• Must demonstrate strong management knowledge and experience on contact center and CRM operations
• Must demonstrate experience in managing large scale contact center of more than 500 seats. Previous management experience in managing outsource and multi-language contact center operations an advantage
• Must have working knowledge on how to manage at the highest level of productivity, profitability and customer service
• Must have good capability in problem solving, respond quickly and effectively to computer service and business issues
• Excellent written and spoken English, French is an advantage

Work Location: Nigeria/Ghana
Contact Email: Seniormanager@huawei.com

Russelsmith Group Recruiting Application Support Officer for Jobs Vacancies in Nigeria

JOBS IN NIGERIA: APPLICATION SUPPORT OFFICER

 

Job Reference Code: RS-TD-01

REQUIREMENTS

Experience: 0-2 years
• University degree in the field of computer science
• 1 - 2 years equivalent relevant work experience.
• Related IT Certifications.(e.g. ITIL, MCTP etc)
• Knowledge of computer and/or network security systems, applications, procedures, and techniques.
• Software development experience
• Working technical knowledge of protocols and standards, including [firewalls, Active Directory]
• Strong knowledge of web technologies and content management systems
• Hands-on software support and troubleshooting experience.
• Experience with data management.
• Experience in documenting and maintaining configuration and process information.
• Good understanding of the organization’s goals and objectives.
• Knowledge of applicable data privacy practices and laws.
• Experience with server operating systems e.g. Microsoft Windows Server 2008
• Extensive application support experience
• Ability to communicate technical information to non-technical personnel.
• Ability to install, configure and maintain personal computers, and related hardware and software.
• Knowledge of copyright laws as they pertain to the use of computer software.
• Skill in organizing resources and establishing priorities.
• Ability to provide technical training to end users.
• Ability to learn and support new systems and applications.
• Knowledge and understanding of system flow charts, data processing concepts and principles.
• proficiency in Microsoft Office Tools

Personal Attributes
• Strong customer service orientation.
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Strong interpersonal and oral communication skills.
• Adept at reading, writing, and interpreting technical documentation and procedure manuals.
• Ability to conduct research into software issues and products as required.
• Ability to present ideas and solutions in user-friendly language.
• Highly self motivated.
• Keen attention to detail.
• Skilled at working within a team-oriented, collaborative environment.
• Ability to conduct research into ITIL Continual Service Management processes.

Work Conditions
• Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.
• Working extended hours and weekends if necessary
• Sitting for extended periods of time

 CLICK HERE TO APPLY ONLINE